SUPPORT

• Fixed-Price IT services

  Allowing easy financial planning for your IT budget.

• Phone Helpdesk

  Any member of your organisation can phone for assistance Web Helpdesk Log, view or track your IT requests from any web browser.

• Remote Control Assistance

  A technician can take control of your PC for training or fault resolution. We can solve the majority of problems remotely and quickly, saving you and your staff by reducing downtime.

• Service Level Agreement

  A contractual agreement regarding the levels of service you can rely on. Our engineers receive automated alerts via email and text message of business critical events. This helps early recognition of faults and allows quick resolution, often before you even knew there was a problem.

• Third Party Management

  Management/Resolution of issues with third-parties such as as your Internet Provider. Highly skilled IT engineers working behind the scenes to ensure maximum performance of your computer network, creating a solid platform from which your business can launch itself.